This website is maintained by Bob Troy and Co Ltd. Bob Troy and Co Ltd. fully respects your right to privacy, and will not collect any personal information about you on this website without your clear and explicit permission. Any personal information which you volunteer will be treated with the highest standards of security and confidentiality, strictly in accordance with the Data Protection Acts, 1988 and 2003.
Collection and use of personal information
Any personal data which you provide to us using this website eg. Contact Form, Payment Form or Shopping Cart, will be used in line with the purposes for which you provided it. For example to reply to an enquiry which you have made through a contact form or to process payment for a product or service, which you have requested.
We do not store any credit card information as part of any payment through this site. Your credit card details are simply passed securely to our payment processor (eg Paypal, Stripe or Realex) at the time you make your payment in order to gain authorisation from your bank.
Information we routinely collect
We may collect the following information from each user of this site: Statistical information (IP address and hostname, web browser version, pages visited etc.) The previous website address from which you reached us, including any search terms used
What we use the information for
We will neither make attempts to identify individual visitors, nor associate the technical details listed above with any individual. It is our policy never to disclose such technical information in respect of individual website visitors to any third party unless explicitly stated, or obliged to disclose such information by a rule of law. The technical information will be used only for statistical and technical purposes.
You should note that technical details, which we cannot associate with any identifiable individual, do not constitute ‘personal data’ for the purposes of the Data Protection Acts, 1988 and 2003.
By clicking on buttons or links to third party sites or services, you will be redirected to an external site, which has its own cookie and privacy policies over which we have no control.
Cookies are small pieces of information, stored in simple text files, placed on your computer by a website. Some cookies can be read by the website on your subsequent visits. The information stored in a cookie may relate to your browsing activities on the website, or a unique identifier so that the website can ‘remember’ you on your return visit. Other cookies are deleted when you close your browser and only relate to the working of the website. Generally speaking, cookies do not contain personal information from which you can be identified, unless you have furnished such information to the website.
Glossary of technical terms used
Web Browser – The piece of software you use to read web pages. Examples are Microsoft Internet Explorer, Mozilla Firefox, Chrome and Opera.
IP Address – The identifying details for your computer (or your internet company’s computer), expressed in internet protocol code (for example 192.168.72.34). Every computer connected to the web has a unique IP address, although the address may not be the same every time a connection is made.
Change of Privacy Statement
Changes to Terms & Conditions
We reserve the right to update or modify these Terms and Conditions at any time without prior notice. For this reason, we encourage you to review these Terms and Conditions whenever you purchase products from us or use our website.
Further information or to make a request
If you are concerned about how personal data is processed via this website, please do not hesitate to bring such concerns to our attention.
Bob Troy and Co Ltd
38 O’Connell St
Postcode: X35 XT27
Mobile: 083 1650195